Customer Service Professional with over 17 years of experience in sales, inventory, account reconciliation, quality assurance, report production and customer relations among other areas. My mission is to assess risk when business decisions are made, while demonstrating consideration always appropriately for the firm's reputation along with safeguarding its client and assets by driving compliance with applicable laws and regulations, as well as adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
PROFESSIONAL SUMMARY
• Possess strong organizational, communication and computer skills.
• Ability to effectively plan, coordinate, and meet deadlines of multiple projects.
• Highly capable of successfully contributing to any organization.
• Work well independently and as team member.
EXPERIENCE
OPERATIONS & TECHNOLOGY ANALYST
OCT 2021 to present Citibank , Miami, FL
• Serve as an analytical and/or procedural expert, uniting as a team on cross-functional operational processes and project deliverables.
• Coordinate and contribute to initiatives that support the goals of the Operations function and overall business
• Supply onboarding aid for all new Citibank employees in the local office.
• Perform procurement and logistics duties for the Chief Executive staff.
• Manage and execute facilities projects, including space planning and office
• Company liaison for all vendors, including obtaining business licenses, forms, and permits.
• Managing inventory of stationery supplies in Miami and our Satellite Offices.
• Partnering with building Security to manage protocols for safety, emergency preparedness, and disaster recovery plans while creating a warm and welcoming environment for employees and company visitors.